Safety and community rules

Who Raw is for

• Raw is for people 13 and over. There's no route in for younger children, through a school or otherwise.
• The app asks for a birth year before it asks for an email. If the year means someone could be under 13, Raw stops there, deletes what was entered, and collects no email.
• Only the birth year is stored, never a full date of birth, and nobody else sees it.
• If you think a child under 13 has an account, email hello@1percentlabs.com and we'll delete it.

Teens: 13 to 17

Players 13 to 17 are private by default, and these rules are enforced by the server, not just the screens:

• No public profile. Friends they've added see their display name and streak; league mates and battle opponents see only the display name and points or rating.
• Battles, quick match and friend challenges alike, only with players in their own age group.
• Their own leagues: 13 to 17s and adults never share a league.
• Duels only with friends in their own age group, and only players in that age group vote on them.
• Friends across ages are possible only by sharing an invite code or link. Nobody can find anyone by searching.

Raw knows only a birth year, so it reads it the careful way: a player moves to the adult groups on the 1 January after they turn 18, automatically.

No messages, by design

• There are no direct messages, no chat and no comments.
• In battles, players can send only preset reactions, such as "gg" and "nice". Nudges to friends are presets too.
• There's no member directory and no search. Players appear by display name only.
• Duel voters see the two answers, never who wrote them.

Ghost opponents

When nobody near your level is around for a battle, a ghost plays you: a practice opponent played by Raw, at your level. Ghosts are always labelled as ghosts. A ghost battle earns XP but never changes your battle rating.

Community rules

These apply to everything you write or send in Raw: display names, written answers, duel answers and reports.

• Keep personal details out. No names of real people, addresses, schools, phone numbers, emails, social handles or links, yours or anyone else's.
• Be kind. No hate, bullying, harassment or mocking people for who they are.
• Keep it clean. No sexual content, and nothing that sexualises anyone.
• No threats or harm. Nothing violent, threatening, or encouraging self-harm.
• Nothing illegal, and no spam or advertising.
• Be you. Don't pretend to be someone else, and play fairly: no AI, no cheating (see the terms).

How answers are checked

Duel answers are the only writing other players ever see, so they're checked before anyone sees them:

• An automatic check looks for contact details (emails, phone numbers, web addresses, social handles, "add me on" and the like), long runs of digits, and harmful words and phrases.
• An answer it flags is held, and the duel waits, until a person on our team reviews it.
• Anything that wasn't checked is held too, so nothing unchecked is ever shown.

Reporting

• A duel answer: while voting, use the report button on the answer and pick a reason (personal info, unkind, unsafe, or other). One report hides it until our staff look.
• A question: from the result screen, report it as wrong, unclear, offensive or other, with a note if you like.
• Anything else, including a display name or a worry about another player: email hello@1percentlabs.com. Tell us the display name, what happened and roughly when.

What happens after a report

• A person on our team reviews it. The person reported is never told who reported them.
• We can clear the content, remove it, or remove it and warn the writer. Serious or repeated breaks can lead to an account being suspended or closed.
• Every staff decision is logged, so decisions can be checked later.

If someone is in danger

To tell us about something serious on Raw, email hello@1percentlabs.com and put "Urgent" in the subject.

Parents and guardians

• Raw collects an email, a display name, a birth year and what your teen does in the app. It shows no ads and sells no data. The privacy policy has the details.
• Your teen can delete their account in the app at any time (You, then Settings, then Delete account).
• You can email hello@1percentlabs.com about your teen's account, including to have it deleted. We'll confirm the account first, for example with a code sent to its email address.